Book
Appointments are arranged online. For essential appointment matters, the clinic may also be contacted by phone or WhatsApp.
Phone / WhatsApp: 9798 5868
Appointment / Intake
Consultations are by appointment only.
Initial consultations are generally more detailed, allowing the physician to understand not only current symptoms, but also broader health patterns, medical history, and longer-term concerns where relevant.
初诊通常较为详细，医师会根据需要了解当前症状、整体健康状态、既往病史、生活习惯，以及任何应特别关注的身体状况。
Before your visit
Share the context for a holistic assessment.
- Recent medical reports, scans, or laboratory results where relevant
- A list of current medications, supplements, and known allergies
- A short timeline of the main concern, including duration and changes over time
- Questions or concerns you would like to clarify during consultation
Some consultations may involve chronic, metabolic, kidney-related, or complex health concerns. Patients are encouraged to bring recent medical reports where relevant.
部分问诊可能涉及慢性病、代谢问题、肾功能相关问题或较复杂的健康状况。如有相关检查报告，建议于看诊时一并携带。
如有相关资料，建议携带近期检查报告、用药清单、过敏史，当天请尽量详细告知病情发展，以便医师作更完整的判断。
Visit
The Concourse Singapore
300 Beach Road #02-01B
Singapore 199555
鸿福中心
美芝路 300 号 #02-01B
新加坡 199555
Within the office building: take the escalator near Starbucks on Level 1, or the lift to Level 2. Turn left; the clinic is a few steps away.
Transport Guide / 交通指南
MRT: Nicoll Highway Station Exit A, Circle / Orange Line CC5. Use the direct overhead bridge link, then turn left into The Concourse.
Car: Take Beach Road. After Java Road, turn left into The Concourse carpark. City Gate carpark across the road is another option.
Bus: Nicoll Highway 10, 14, 16, 70, 196, 541, 547 · Beach Road 100, 555, 961, 980 · Jalan Sultan 107, 961, 980.
Fees
Consultation and treatment fees.
Consultation / 诊费$50–100
Acupuncture & Treatments / 针灸与治疗$60–200
Medication / 药费$13–20 / day
Herbal medication is prescription-dependent. Medication fees may vary because each prescription is individually prepared and ingredient cost or dosage may differ.
草药另计。因处方均按个别情况调配，药费可能因药材成本、剂量或疗程而有所不同。
FAQ
Common questions before consultation.
How is care approached at II-WAY Health?
Care is guided by clinical assessment, individual response, and continuity over time. Treatment recommendations are not structured around predetermined packages.
What should patients expect during the first consultation?
Initial consultations are generally more detailed, as physicians may review current symptoms, broader health patterns, medical history, lifestyle factors, and longer-term concerns where relevant. Patients are encouraged to bring recent medical reports and a list of medications for review.
Are treatments standardized for all patients?
No. Treatment approaches may differ significantly even among patients with similar diagnoses or symptoms, as clinical assessment takes into account broader individual patterns and responses over time.
Is Traditional Chinese Medicine always slower in producing results?
Recovery timelines vary depending on the condition, the individual’s overall health context, timing of intervention, and clinical response over time. Some longstanding conditions may require gradual observation, while certain acute or early-stage concerns may respond more quickly under appropriate clinical assessment and management.
How frequently should consultations take place?
Consultation frequency depends on the nature of the condition, clinical response, and individual circumstances. Recommendations are adjusted according to ongoing assessment rather than fixed schedules.
What if I experience concerns or changes during treatment?
Patients are encouraged to communicate openly with their physicians regarding changes, concerns, or uncertainties during the course of care. Ongoing communication often forms an important part of individualized clinical management.
Are medical certificates available when appropriate?
Medical certificates may be issued where clinically appropriate following physician assessment and in accordance with applicable professional and employment requirements. Patients are advised to check with their respective employers or institutions regarding acceptance policies where relevant.
Does the clinic offer treatment packages?
The clinic does not structure care around predetermined treatment packages. Recommendations regarding follow-up and treatment duration are made individually according to clinical assessment, progress, and patient needs over time.